- Healthdirect is a government-owned company that provides online and phone-delivered health advice, as well as other services.
- The Symptom Checker asks the user questions and then provides advice on next steps to take.
- I led the end-to-end process of gathering requirements, prototyping, user testing, design and functional specifications.
- Involved selection of best COTS decision tree software to drive the content management and functionality.
- Agile development process – led the requirements and design management.
- Liaised with third-party with designers & developers, medical content producers.
- Managed roadmap of development for four years.
- Go to Healthdirect’s Symptom Checker
Portfolio: Trevor Thompson 